- Developed patient satisfaction
applications for several healthcare organizations to monitor, analyze,
and strengthen patient satisfaction and retention
- Developing and installing predictive models for a Fortune 200
bank to combat charge-off and bankruptcy
- Creation and analysis of a data warehouse encompassing
operations, manufacturing, and web data for a large manufacturer
- Integration of sales and Internet data to improve performance of
a top healthcare website
- Developing a revenue management system for a top 5 bank to
strategically price mortgages
- Developing credit line increase policies in a top credit card
issuer to optimize profitability - Developing personalized email campaigns
for a top retailer
- Developing software for automatic cross-sells for a top online
book-seller
- Optimization of marketing campaigns for a major pharmaceutical
product
- Developing Interactive Voice Response (IVR) telephony systems for
information retrieval and database interaction including surveys,
fax-back, and order processing applications